Particle.news

Download on the App Store

Meta Retrains AI and Limits Teen Access After Reuters Report on Chatbot Conduct

The shift comes after a Reuters investigation spurred regulatory scrutiny of how Meta’s chatbots interact with minors.

Selena Gomez attends the Vanity Fair Oscars party after the 97th Academy Awards, in Beverly Hills, California, U.S., March 2, 2025. REUTERS/Danny Moloshok/File Photo
Anne Hathaway poses during the Met Gala, an annual fundraising gala held for the benefit of the Metropolitan Museum of Art's Costume Institute with this year's theme 'Superfine: Tailoring Black Style,' in New York City, New York, U.S., May 5, 2025. REUTERS/Mario Anzuoni/File Photo
Taylor Swift poses at the red carpet during the 67th Annual Grammy Awards in Los Angeles, California, U.S., February 2, 2025. REUTERS/Daniel Cole/File Photo
A combination photo shows (L) Taylor Swift at the red carpet during the 67th Annual Grammy Awards in Los Angeles, California, U.S., February 2, 2025, (C) Selena Gomez attending the Vanity Fair Oscars party after the 97th Academy Awards, in Beverly Hills, California, U.S., March 2, 2025 and Anne Hathaway posing during the Met Gala in New York City, May 5, 2025. REUTERS/Daniel Cole/Danny Moloshok/Mario Anzuoni

Overview

  • Meta is training its chatbots to avoid engaging teens on self-harm, suicide, disordered eating and romantic or flirty conversations, instead directing them to expert resources.
  • Teen users will be restricted from user-created AI characters that could enable inappropriate chats, with access limited to education- and creativity-focused personas.
  • Meta says the safeguards are already in progress and will roll out over the next few weeks for teen users of Meta AI in English-speaking countries.
  • The company describes the measures as temporary while it develops longer-term protections and notes it removed erroneous internal guidance that conflicted with its policies.
  • The actions follow a Reuters report on permissive internal rules and ongoing inquiries from Sen. Josh Hawley and a coalition of state attorneys general, and Meta declined to disclose how many chatbot users are minors.