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Meta Pushes Muse to iPad as Downloads Outpace Daily Use

Meta is racing to make Muse a paid, everyday assistant while privacy worries and retailer resistance threaten its commerce plans.

Overview

  • Muse launched on Sept. 8 and quickly climbed app charts with Sensor Tower estimating millions of installs, giving Meta a visible consumer AI product.
  • Meta released a native iPad app on Oct. 7 and has embedded Muse into Instagram and WhatsApp while adding third‑party connectors for services like Canva, Notion, QuickBooks and Shopify.
  • Despite high downloads, reported daily active users are far lower at roughly 700,000, and Meta has tightened token limits after heavy early usage stressed its infrastructure.
  • Independent researchers have flagged security and vulnerability issues, and some retailers have blocked agent actions such as Amazon stopping Muse from making purchases, which could limit real‑world transactions.
  • Meta offers free access plus $20 and $100 subscription tiers that raise usage limits, and the company is positioning Muse as a way to diversify revenue from ads into subscriptions and commerce.