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Meta Hit With Multi‑Billion Pound UK Group Claim Over Scam Ads

Law firms seeking collective compensation allege Facebook and Instagram profited from targeted scam adverts.

Overview

  • Two specialist firms, Humphries Kerstetter and Richardson Hartley Law, opened the group claim and a sign‑up process that sets eligibility at losses of £2,000 or more from Facebook or Instagram adverts in the past six years.
  • An initial intake reported an average loss of about £37,000 per claimant and the action is being run on a no‑win, no‑fee basis to seek redress for tens of thousands of victims.
  • Named victims include Wayne Luxon, who says he lost £140,000 after seeing an AI‑generated deepfake Martin Lewis video, and Jakub Siwiak, who lost nearly £15,000 and blames algorithmic targeting for the adverts he saw.
  • Reuters reporting of internal Meta documents that projected roughly $16 billion in 2024 revenue tied to ads for scams and banned goods is central to campaigners’ case, while Meta responds that it removed more than 159 million scam adverts last year and enforces FCA checks for UK financial advertisers.
  • The claim increases pressure on regulators and ministers under the Online Safety Act, consumer groups have urged government action, and the case could prompt further industry checks, bank reimbursement policies, or fines if platforms are found to have failed in preventing fraud.