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Meta Hires U.S. Contractors To Craft Localized Chatbots for India, Indonesia and Mexico

Staffing-firm listings signal a curated localization push following edits to Meta’s bot safety rules disclosed by Reuters.

Overview

  • Job descriptions reviewed by Business Insider show pay up to $55 an hour and require fluency in Hindi, Indonesian, Spanish or Portuguese plus at least six years of storytelling experience.
  • Contractors are tasked with shaping character-driven personas for Instagram, Messenger and WhatsApp, with emphasis on culturally specific voice and creative direction.
  • Listings routed through Crystal Equation and Aquent indicate roles tied to Meta, with one set described as for a top social media company based in Menlo Park.
  • Meta declined to comment on the hiring, which follows the company’s pivot from 2023 celebrity personas to the broader AI Studio model launched in 2024.
  • Recent scrutiny includes a Reuters report on internal policies that allowed harmful bot behaviors until removed, and Business Insider reporting that reviewers encountered users’ personal data in AI chats.