Overview
- Businesses can now create and manage campaigns for Facebook, Instagram and WhatsApp in a single Ads Manager interface
- Advantage+ AI automatically allocates and optimizes marketing budgets across all placements to boost performance
- A pilot Business AI chatbot in Mexico will offer personalized product recommendations and handle customer follow-ups within WhatsApp chats
- Larger companies will soon be able to receive and initiate voice calls, exchange voice messages and conduct video calls for use cases such as telehealth
- New features are available to business customers immediately with a phased global release over the coming weeks