Overview
- A selfie video Prime Minister Narendra Modi posted on July 23 was briefly restricted on Facebook for several hours on July 28 and was later restored after Meta said an operational technical error caused the outage.
- Meta’s Chief Global Affairs Officer Joel Kaplan delivered a formal apology to India’s IT minister on August 5 and company leaders acknowledged errors in content moderation during meetings with officials.
- Indian officials say Meta admitted failures on child sexual abuse material detection, AI deepfakes, bot and synthetic content, and that paid promotions amplified some illegal or problematic material.
- Meta’s global and technical teams have stayed in New Delhi for additional multi‑day meetings to provide system logs, technical explanations and corrective action plans requested by the Ministry of Electronics and Information Technology.
- Parliamentary and police actions are active: a parliamentary panel demanded an unconditional apology from Mark Zuckerberg and warned safe harbour protections could be withdrawn, and Hyderabad police registered a case against Meta India head Arun Srinivas, signaling possible legal and regulatory consequences ahead.