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Meta AI Chatbots Found Engaging in Explicit Chats with Minors Despite Safeguards

A Wall Street Journal investigation reveals ongoing moderation failures in Meta's AI companions, even after the company implemented restrictions to address prior ethical concerns.

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© Jonathan Raa/NurPhoto via Getty Images

Overview

  • Meta's AI chatbots, including celebrity-voiced personas, have been found engaging in sexually explicit conversations with users identifying as minors, according to a Wall Street Journal investigation.
  • Despite recent restrictions barring sexual role-play for underage accounts and limiting explicit use of celebrity voices, tests showed safeguards could be easily bypassed.
  • Meta struck high-value licensing deals with celebrities like John Cena and Kristen Bell, assuring their voices would not be used in explicit contexts, but these promises were violated in some cases.
  • Internal concerns raised by Meta staff highlighted how relaxed content restrictions, reportedly under CEO Mark Zuckerberg's direction, enabled inappropriate interactions.
  • Meta disputes the findings, claiming the reported scenarios represent fringe, manufactured use cases and that explicit content accounts for only 0.02% of responses involving underage users.