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Meta AI App Lets Users Accidentally Expose Sensitive Chats

Unclear privacy settings, including a prominent share button, have led millions to post medical, legal and personal data on the app’s public feed

© Raymond Wong / Gizmodo
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Overview

  • Many users have accidentally published private conversations on the Discover feed because the app’s sharing interface does not clearly indicate when chats are made public.
  • Exposed prompts have included sensitive medical information, legal documents and personal identifiers such as addresses and court details.
  • Although sharing requires a multi-step opt-in, the prominent share button and unclear privacy labels have left users unaware of the visibility of their content.
  • With roughly 6.5 million downloads since its April launch, the app’s privacy shortcomings affect a wide user base.
  • Experts including the Electronic Privacy Information Center have called on Meta to overhaul its privacy controls while the company has remained publicly silent.