Overview

• The Met's 'Right Care, Right Person' policy reduces police attendance at mental health calls, redirecting efforts to tackle urgent crimes like robberies.
• Implementation of the policy has led to an 18% increase in police responses to robbery calls and faster arrival times at crime scenes.
• Charities express concerns that the policy may endanger lives by inadequately addressing mental health crises.
• London Ambulance Service introduces dedicated mental health ambulances to handle cases previously managed by police.
• Critics call for a reevaluation of the policy amid fears of reduced support for mental health crisis interventions.