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Met Police and Apple Clash Over Response to London’s iPhone Theft Surge

Apple rejects claims it ignores stolen-device flags, saying it answers formal police requests.

Overview

  • The Metropolitan Police say Apple accesses the National Mobile Phone Register for trade-ins but does not act on theft alerts, a claim Apple disputes.
  • Apple points to Find My and Stolen Device Protection as core deterrents and says it rarely receives properly formatted requests to block stolen devices.
  • The company says it is considering IMEI blocking for stolen iPhones, while warning this could enable false reports and would not stop devices being stripped for parts.
  • More than 80,000 phones were stolen in London in 2024, up from 64,000 in 2023, with police estimating about three-quarters are exported to markets including China, Hong Kong, and Algeria.
  • Reports note Apple operates a store-specific kill switch that disables looted demo units, which retailers and carriers say does not extend to devices stolen from their outlets.