Overview
- Mesa notified customers by email titled “URGENT NOTICE: Closure of Your Mesa Homeowners Card Account” and confirmed on its website that all accounts are closed and cards were deactivated as of 12/12/25.
- At the time of reporting, points can be redeemed only as a custom statement credit worth roughly 0.6 cents per point, with fixed-value options disabled.
- The company has not provided a reason for the shutdown, and it remains unclear whether the issue lies with Mesa’s platform, the issuing bank, or other factors.
- In the days leading up to the closures, cardholders reported widespread purchase declines after customer service referenced unspecified “processing delays.”
- Reports that Mesa raised significant capital months earlier now contrast with the abrupt shutdown and have prompted questions about the program’s viability.