Overview

• The system went live on August 19 across all stations, with Metro Mayor Steve Rotheram launching it at Liverpool Central.
• Passengers tap in and out with a MetroCard, with the system calculating best-value fares and applying daily and weekly caps.
• Riders are being warned to tap out at the end of journeys or face being charged the maximum Merseyrail fare.
• A three‑month trial with around 50 users preceded the rollout, and officials reported 96% good or very good feedback.
• The £10m project will add bank-card and phone or watch payments later this year, with quick bank‑account linking available for MetroCard users.