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Mersey Care Trust Launches Patient Safety Review Following Inquest Into Dementia Care Failings

The trust issued a formal apology for the coroner’s findings, committing to system-based changes under the NHS’s patient safety framework

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Overview

  • Assistant Coroner Helen Rimmer found “gross failures” in care at Leigh Moss Hospital’s Fern Ward that contributed to Margaret Mary Picton’s death from aspiration pneumonia in September 2022
  • She concluded that sporadic and low-quality observations left Picton unmonitored for over an hour after staff failed to escalate clear risks
  • CCTV footage showed staff mocking Picton’s paper-eating behaviour on at least five occasions without intervening or notifying senior clinicians
  • Paramedics were locked out of the hospital and arrived without crucial information about her paper ingestion, a delay the coroner said likely hastened her death
  • Mersey Care NHS Foundation Trust has accepted the verdict, issued a formal apology, launched a Patient Safety Incident Response Framework review and faces ongoing family demands for accountability and improvements