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Mercedes Brings Back Physical Buttons, Starting With GLC and CLA Shooting Brake EVs

Mercedes says SDV usage data shows drivers reach for tactile controls most often.

Overview

  • A new steering wheel with rockers, rollers and buttons debuts on the GLC and CLA Shooting Brake EVs.
  • The steering wheel will become standard across the range, with retrofits to models already on sale beginning later this year.
  • Telemetry from software-defined CLA and GLC models guided the shift after high-frequency use of hard controls showed clear advantages.
  • Designs will vary by market, with European buyers leaning toward more physical inputs and many Asian buyers favoring larger touchscreens and voice control.
  • Large displays and AI voice features remain central to MBUX, including the GLC’s optional 39.1-inch Hyperscreen, as Mercedes considers adding more cabin buttons in SUVs and aligns with wider industry and safety trends.