Overview

• The outage began Monday morning across multiple Latin American markets, locking out millions from their wallets and blocking payments, transfers and balance checks.
• Many users reported logging errors displaying “No pudimos actualizar todos los datos. Reintentalo en unos minutos.”
• The disruption spans Argentina, Chile, Brazil and Mexico and affected both individuals and merchants who rely on the platform’s 35 million daily transactions.
• Peer-to-peer transfers resumed at around 2:50 p.m. local time, but core payment functions and balance inquiries remain intermittent.
• Mercado Pago has not publicly explained the technical fault, and internal teams continue intensive work to restore full service.