Overview
- The platform will keep its app and website active until 23:59 AEDT on November 26 during a two-week wind‑down, allowing customers to redeem unused credits and vouchers.
- About 120 Australian employees will lose their jobs, with the company pledging redundancy packages above legal requirements and outplacement support.
- Menulog says eligible couriers will receive a four‑week voluntary payment as part of the transition, highlighting limited protections for gig workers who are not entitled to redundancy.
- The Transport Workers’ Union called the decision a shock for thousands of riders and said it will push for fair exit payments and stronger industry standards.
- Analysts warn the exit will further concentrate Australia’s food‑delivery market, where IBISWorld estimated Menulog held about 23.8% share in 2024, strengthening rivals such as Uber Eats and DoorDash.