Overview
- The app and website will remain active until 23:59 AEDT on Wednesday, 26 November, after which no orders will be accepted.
- About 120 Australian employees will lose their jobs with redundancy packages above legal requirements and outplacement support.
- Customers have a two-week window to redeem unused vouchers and account credits before the shutdown.
- Eligible couriers are being offered a voluntary four-week payment as part of the transition measures.
- The Transport Workers Union warns of broader impacts on delivery riders and presses for stronger gig-economy standards, noting previous exits like Deliveroo in 2022.