Overview

• Guests and reporters describe frequent, short shutdowns that often resolve within five to ten minutes after a system reset.
• The 25-year-old interactive dark ride relies on spinning vehicles, animatronics, and tight synchronization that make it sensitive to timing disruptions.
• Operational pauses are commonly tied to human factors such as lost items on the track, motion sickness cleanups, dispatch delays, or extended accessibility loading.
• Some fans speculate a recent update worsened reliability, but no change has been confirmed by Universal and the ride remains mostly operational.
• The interruptions are being discussed alongside broader reliability challenges across Universal’s parks, including early issues with Epic Universe attractions like Monsters Unchained and Mario Kart: Bowser’s Challenge, while rumors of a future Ghostbusters retheme remain unverified.