Overview
- All intermediaries must remove or disable access to reported NCII within 24 hours of a complaint and acknowledge actions to the complainant.
- Victims can report via intermediaries’ in-app channels or grievance officers, One Stop Centres, local police, or the National Cybercrime Reporting Portal, including the 1930 helpline.
- Significant social media platforms are required to deploy crawlers and hash-matching to proactively detect and remove reuploads across URLs.
- Platforms must share hashes of flagged content with I4C through the Sahyog Portal to build a secure hash bank, with I4C acting as the central aggregator for NCII complaints.
- Search engines must de-index flagged material, CDNs and domain registrars must render sites or URLs inaccessible within 24 hours, and DoT/ISPs must block referenced links, while experts note the SOP consolidates existing duties and its impact will depend on compliance and awareness.