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Meghan Markle Apologizes After As Ever Launch Faces Fulfillment Issues

The Duchess of Sussex pledged refunds and complimentary gifts following technical glitches during the brand's sold-out debut.

Overview

  • Meghan Markle's lifestyle brand As Ever sold out its inaugural product line within an hour of its April 2 launch, with the Limited-Edition Wildflower Honey selling out in under five minutes.
  • Technical issues led to overselling, leaving some customers unable to receive their orders despite purchase confirmations, prompting widespread disappointment.
  • Markle issued a public apology, offering full refunds and promising affected customers a complimentary item from the brand's next limited-edition release.
  • The brand is working to replenish inventory while addressing operational challenges and expanding its product and multimedia offerings, including a new podcast and Netflix partnership.
  • Early reviews of As Ever products, including raspberry jam and cookie mix, have been mixed, with some critics questioning their quality and uniqueness.