Overview
- On November 8, MediaWorld mistakenly listed the iPad Air M3 13‑inch for €15 to loyalty card holders, and stores handed over devices to customers who completed pickup.
- Eleven days later the company emailed recipients offering a €15 refund plus a €20 voucher for returns or the option to keep the device by paying a substantial additional amount.
- Reported top-up figures vary by outlet, with accounts citing either €619 or €714, each presented as a €150 concession off a reference price.
- MediaWorld attributes the listing to an obvious technical error caused by an extraordinary disruption on its e‑commerce platform.
- Many recipients have rejected the proposal and consulted lawyers, with one attorney noting the message is a settlement offer rather than a binding demand and the company not explaining the in‑store handovers or the 11‑day delay in flagging the error.