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McDonald’s Secures AI Hiring Chatbot After 64 Million Records Exposed

Paradox.ai has launched a bug bounty program; McDonald’s is enforcing tighter vendor controls to prevent similar breaches.

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The front of a McDonalds restaurant.
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Overview

  • An insecure direct object reference flaw and a default “123456” credential in Paradox.ai’s McHire chatbot exposed up to 64 million applicants’ chat logs and contact details.
  • Researchers Ian Carroll and Sam Curry reported the vulnerabilities on June 30, gained administrator access within minutes and alerted McDonald’s and Paradox.ai the same day.
  • Paradox.ai patched the weak credentials and IDOR vulnerability, disabled the legacy test account and confirmed no unauthorized parties beyond the researchers accessed the data.
  • Paradox.ai instituted a bug bounty program to uncover future security gaps and McDonald’s mandated stricter third-party oversight of its AI recruiting platform.
  • Cybersecurity experts warn the incident heightens phishing risks for job seekers and underscores the need for routine security audits of AI-driven hiring tools.