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McDonald’s Pulls Dutch AI Holiday Ad as Producers Tout Heavy Human Labor

Attention has shifted to claims from the production team that the project required more work than a traditional shoot.

Overview

  • McDonald’s Netherlands removed the AI-generated Christmas commercial after widespread criticism of its tone and visuals.
  • The spot was produced by Sweetshop Films with TBWA/Neboko, and CEO Melanie Bridge defended the process in a now-deleted post citing ten people working full-time for five weeks.
  • AI specialist The Gardening Club said the team worked at the edge of current technology and that total man-hours exceeded a typical production, according to reported statements.
  • Social media users condemned the ad as unsettling and inauthentic, and many mocked the producers’ workload claims rather than accepting them as proof of craftsmanship.
  • The episode is being cited alongside Coca-Cola’s recent AI holiday campaigns as part of a broader industry debate over efficiency, quality and the role of generative tools in advertising.