Overview
- Body-worn camera video shows Charles calmly engaging a man on the bridge ledge in late November before pulling him to safety.
- Chelsea firefighters lifted the trooper in a bucket truck, a safety net was set below, and the man was secured with a harness during the removal.
- State Police said they shared the edited footage this week to promote mental health resources, including the 988 Suicide and Crisis Lifeline.
- Officials and analysts pointed to the incident as a model of the agency’s September crisis-response policy that stresses de-escalation and connections to services.
- After the rescue, the man was hospitalized for evaluation and later attended group therapy, and he thanked responders, calling Charles a hero.