Overview

• The MTA reported unauthorized access to specific systems and opened a forensic investigation with the Department of Information Technology, third‑party cybersecurity firms and law enforcement.
• Mobility Paratransit cannot book new trips or rebook existing ones, but previously scheduled rides for this week will be honored and eligible users are directed to use Call‑A‑Ride.
• Real‑time updates and call center support are unavailable, so passengers, including students, are advised to arrive early and allow extra travel time.
• Baltimore Metro Subway elevators are out of service because emergency phones are offline, which the agency says requires temporary shutdowns for safety.
• The Statewide Emergency Operations Center is active to coordinate MTA, DoIT and other state agencies as remediation work continues and core transit services operate.