Overview

• The retailer has opened an M&S‑branded eBay store to resell selected refurbished clothing from its own label.
• Customers initiate donations via an online form or an in‑store QR code, then use a free local courier to send items to Reskinned for sorting, cleaning and repair.
• Items unsuitable for resale are repurposed or recycled, while Oxfam continues to sell other donated garments through its shops and online channels.
• Oxfam receives 15% of M&S’s profits from eBay sales, with the remainder shared by M&S, eBay and Reskinned under the partnership.
• Donors get a £5 voucher on a minimum £35 spend when an Oxfam shop donation includes at least one M&S‑labelled item, with specified exclusions applying.