Overview

• Marks & Spencer has suspended all online and app orders across the UK, Ireland, and some international websites due to a cyber incident.
• The disruption, which began over the Easter weekend, initially affected contactless payments and click-and-collect services in stores.
• The retailer has engaged external cybersecurity experts and notified the National Cyber Security Centre and other authorities to manage the incident.
• M&S assures customers that no immediate action is required on their part and is focused on restoring online operations as quickly as possible.
• The announcement of the online order suspension led to a 5% decline in the company's share price, highlighting the financial impact of the attack.