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Marks & Spencer Cyberattack Leaves Wedding Cake Orders in Limbo

The retailer continues to battle operational disruptions as customers face uncertainty and financial losses mount.

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The “assemble at home two-tier naked cake” for £55 is popular with brides for its affordability

Overview

  • Marks & Spencer's digital systems remain offline following a cyberattack linked to hacking group Scattered Spider.
  • A Kent couple’s personalised Colin the Caterpillar wedding cakes, ordered for May 10, are among halted online orders.
  • The attack has disrupted food deliveries, store restocking, and online sales, forcing refunds for thousands of customers.
  • The financial impact has been severe, with daily revenue losses and £700 million erased from M&S's market value.
  • Experts urge stronger cybersecurity measures across industries, citing vulnerabilities highlighted by this breach.