Overview

• Marks & Spencer's online orders remain suspended for a sixth consecutive day, with disruptions to in-store payments and product availability persisting.
• The Metropolitan Police Cyber Crime Unit, along with the National Cyber Security Centre and external experts, is investigating the ransomware attack, believed to involve the Scattered Spider hacking group.
• The cyberattack has wiped over £700 million from M&S's market value, raising concerns about the financial and reputational impact on the retailer.
• M&S has offered £25 digital gift cards to some affected customers as compensation for delivery delays and order cancellations caused by the incident.
• No timeline for the full restoration of services has been announced, as investigators work to identify the attackers and secure M&S's IT systems.