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Marks & Spencer Cyber Attack Investigation Expands as Co-op Faces Hack Attempt

The Met Police and NCSC are investigating a ransomware attack on M&S, while Co-op preemptively shuts down IT systems after detecting unauthorized access attempts.

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Overview

  • Marks & Spencer continues to face disruptions with online shopping and gift-card services suspended, and some stores experiencing empty shelves.
  • The Metropolitan Police Cyber Crime Unit and the National Cyber Security Centre are investigating the M&S attack, suspected to involve the Scattered Spider hacking group.
  • The attack has wiped over £700 million off M&S's market value and disrupted operations at its East Midlands distribution centre, with agency staff told not to report for work.
  • Co-op has preemptively shut down parts of its IT back-office systems after detecting unauthorized access attempts, but its stores and customer-facing services remain operational.
  • The incidents highlight systemic vulnerabilities in UK retail cybersecurity infrastructure, with experts warning of increasing threats to supply chains and customer data.