Overview
- Texas-based H‑E‑B ranked first, with Wisconsin’s Woodman’s entering at No. 3 and pushing Costco to fourth.
- Dunnhumby compiled the 2025 list using consumer surveys from March through October alongside financial performance data.
- Shoppers praised Market Basket’s everyday low prices, in‑store variety, employee care, and private label quality, while flagging a weak digital experience.
- The top three retailers are family- or employee-controlled rather than publicly traded or private‑equity owned, a structure the study associates with strong shopper trust.
- Market Basket’s board fired CEO Arthur T. Demoulas in September 2025; a Delaware Chancery Court trial wrapped in December with a ruling expected later this year, and CFO Don Mulligan is interim leader.