Overview
- Archie McCaig says he arrived at Terminal 2 at 8:23am on November 21, collected family within four minutes, and then became stuck in an exit queue.
- An invoice automatically charged to his account stated his vehicle remained until 8:53am, triggering a £25 fee rather than the £5 tariff for up to five minutes.
- McCaig has requested a £20 refund and says he is prepared to pursue the matter in court and raise it with the mayor’s office.
- Manchester Airport confirms officials are investigating and will contact McCaig, with no public resolution reported so far.
- Under the barrierless system, T2 charges £5 for up to five minutes with higher fees for longer stays, issues a £100 late-payment fine reduced to £60 within 14 days, and promotes a free JetParks 1 drop-off with a frequent shuttle.