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MakeMyTrip Introduces Predictive Seat Forecast and Sold-Out Alerts to Cut Train Waitlists

Employing years of booking records fused with live demand data, the feature alerts travellers when seats on their chosen train are running low.

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Overview

  • Seat Availability Forecast predicts when seats on a selected train are likely to sell out, giving travellers a clearer booking window.
  • Sold-out Alerts notify users once seat availability drops beneath a defined threshold, prompting them to book before confirmed seats run out.
  • MakeMyTrip analysis shows that nearly 40% of users make bookings over multiple sessions and about 70% of these end up waiting for seat confirmations.
  • High-speed trains sold out on average 13 days before departure in April, a window that expanded to more than 20 days in May as demand surged.
  • Both features are live on MakeMyTrip’s app and website, integrated directly into the train booking flow to enhance planning accuracy.