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Major online platforms form coalition to combat fake reviews and establish trustworthy review standards

  • Amazon, Tripadvisor, Glassdoor, Expedia, Booking.com, and Trustpilot have formed the Coalition for Trusted Reviews to protect access to reliable consumer reviews.
  • The coalition aims to develop best practices for hosting online reviews, identify fake reviews, and share information about fraudulent review activities.
  • Brokers often solicit fake positive reviews for money through social media and messaging platforms.
  • The US Federal Trade Commission has proposed rules prohibiting and penalizing businesses for fake reviews.
  • The coalition plans annual conferences to coordinate efforts against fake reviews and build consumer trust in online reviews.
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