Overview
- The chief minister announced at a Pimpri Chinchwad police event that Maharashtra's Dial 112 service now averages a three-minute emergency response.
- Fadnavis attributed the faster response to newly deployed digital monitoring that records every call and logs the time a call is received and when police reach the scene.
- Recorded calls are used to review how officers handle callers and to assess the quality of each response.
- The claim was made by the state Home Department head during the inauguration of projects at the Pimpri Chinchwad Police Commissionerate and reflects an official performance measure.
- Officials say the system creates a timestamped digital footprint intended to prevent false claims about dispatch or arrival times and to strengthen accountability for police responses.