Overview

• State officials indicate the finalized rules will be notified by Diwali and enforced from the day of release.
• The framework will cover app-based cabs, autos and e-bike taxis, mandate transparent fares, and bring services under a single regulatory umbrella.
• Provisions include penalties for drivers who refuse bookings with fines credited to customers, plus requirements for safety features and real-time tracking.
• App-based taxis and autos observed a statewide strike on October 9 to demand fare parity with black-and-yellow cabs, a ban on bike taxis, caps on permits and commissions, and a welfare law for gig workers, with reported impact varying by city.
• Pending final rates, the MMRTA has ordered Ola, Uber and Rapido to apply black-and-yellow taxi base fares from September 18 with up to 25% discounts in lean periods and 1.5x surge during high demand.