Overview
- MSRTC’s “Panchsutri” mandates daily review meetings at 10 am (depot), 11 am (division) and 12 noon (region), with a 4–6 pm window to plan next-day operations for demand spikes and special events.
- Drivers will be measured on KPTL fuel-efficiency targets and conductors on CPKM revenue goals, with counselling, training or duty changes for persistent underperformance.
- All long-distance schedules are being scientifically reassessed, only centrally approved routes will run, and a station-wise timetable takes effect on January 1 with punctuality and regularity as priorities.
- Passenger-facing changes include cleaner stations with toilets checked at least three times a day, prompt delay or cancellation updates, alternative arrangements and faster complaint resolution.
- In Telangana, a special committee will examine loss-making depots such as Tandur, Vikarabad, BHEL, Miyapur, Kushaiguda, Dilsukhnagar and Hakimpet, while first-phase driver-monitoring rolls out on Lahari, Rajdhani and Garuda buses alongside a two-driver rule on hire buses and preparations for phased delivery of 2,000 electric buses under the PM E-Drive scheme.