Overview
- Magnicharters, which announced the two‑week halt Saturday, cited unspecified “logistical problems” in a brief public notice.
- Mexico’s transport ministry and aviation regulator directed affected passengers to Aeroméxico, Viva Aerobus and Volaris counters at the three airports for help with onward travel.
- Late Sunday, Quintana Roo’s governor said two free Viva Aerobus flights from Cancún would carry Magnicharters passengers who were left without a flight.
- Magnicharters pilots said the company owes about six months of per diems and reported pausing flight assignments until the debt is paid.
- Profeco in Quintana Roo said it has assisted about 200 stranded passengers in Cancún as many callers report the airline’s phone line only plays a cancellation message.