Overview
- The airline said no scheduled flights will operate for the next 14 days due to logistical problems.
- Mexico’s transport ministry, through the civil aviation agency AFAC, launched an assistance plan for affected passengers.
- Travelers in Cancún, Mérida, and Huatulco are being told to seek help at the counters of Aeroméxico, Viva Aerobús, or Volaris.
- Magnicharters provided a help line at 55 5141 1351 for case-by-case information.
- The company focuses on charter flights sold through tour agencies and mainly flies Boeing 737s, which ties its schedules to package demand.