Overview

• The crash occurred July 30 at 11:40 p.m. during a severe storm as the ferry approached the Transportation and Ticket Center dock, prompting a mutual aid call that lasted until 2:06 a.m.
• Nineteen passengers were taken to local hospitals—eight with major injuries—and dozens more received on-site treatment after being thrown forward by the sudden stop.
• The General Joe Potter has been sent to dry dock for mechanical and operational evaluation while the Admiral Joe Fowler and Richard F. Irvine ferries maintain service.
• Disney has not yet determined whether severe weather, human error or a mechanical malfunction caused the collision and is conducting a formal investigation into docking procedures and vessel safety.
• Several guests have criticized the lack of announcements or clear guidance from crew members immediately after the crash, describing confusion and chaos as first responders arrived.