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Madrid Transport Consortium Moving to Metro HQ to House €50 Million Real-Time Operations Center

Regional leaders say consolidating control will speed incident response for a network carrying record ridership.

Overview

  • The CRTM will relocate its headquarters to Metro de Madrid’s Avenida de Asturias building near Plaza de Castilla, announced by regional president Isabel Díaz Ayuso.
  • The site will host a revamped CITRAM described as the consortium’s operating brain to oversee Metro, EMT buses and Cercanías with continuous monitoring.
  • Officials earmarked €50 million for the new information center to deliver real-time incident alerts and route alternatives to passengers.
  • Usage figures highlighted the system’s scale, with more than 1.722 billion trips last year and roughly 2.5 million daily Metro riders.
  • The move was unveiled at the CRTM’s 40th anniversary event at the Real Casa de Correos, which also featured recognitions for Joaquín Leguina, the city of Aranjuez and other contributors.