Overview
- The Pinar de San José emergency center operated from mid‑July to mid‑October, assisting 102 people who had been sleeping at Madrid–Barajas and providing day services with individualized follow‑up by Samur Social.
- According to the final balance, 69% were referred to suitable resources, including 64 into the municipal homeless network and six to other programs, while six achieved independent living, six returned to their countries, and five left the program voluntarily.
- The cohort was 45% Spanish and 55% foreign, about 75% male, with 21% reporting mental‑health issues and roughly one in four presenting addictions.
- The facility opened with 150 places and a budget of €932,000 and is now being refitted for the 2025–2026 Cold Weather Campaign, scheduled from November 23 to March 31 with 432 places coordinated by Samur Social.
- The delegation said all users had ties to Madrid through registration or prior municipal contact, and the social services chief publicly criticized Aena for insufficient cooperation.