Overview

• National Highways reported the pothole shortly after 6am, with repairs completed and the road fully reopened within three hours.
• At least 20 cars were immobilized, causing a queue of stranded vehicles on the hard shoulder as drivers attempted to change punctured tyres.
• Drivers, including families returning from Heathrow, experienced delays of up to 50 minutes due to the incident.
• National Highways attributed the pothole to recent resurfacing work and heavy rainfall, which can exacerbate road defects.
• Motorists affected by the pothole can file for compensation through National Highways' Red Claim process.