Overview

• Lyft Silver, a senior-focused ride-hailing service, is now live in select cities with nationwide rollout starting May 5, 2025.
• The redesigned app features larger text and simplified options, with just 'request ride' and 'schedule a ride' buttons to reduce complexity for older users.
• Riders gain access to US-based live phone support from 8 AM to 9 PM ET and prioritized matching with vehicles that are easier to enter and exit.
• Family members and caregivers can link accounts to manage payments through Lyft Cash or Concierge services, enhancing accessibility and convenience.
• Lyft developed the service with input from advocacy groups and community partners, aiming to empower seniors and address social isolation and tech barriers.