Overview
- The Future Onboard Experience will refresh service processes in Economy, Premium Economy, Business and First, including aircraft without the new Allegris cabins.
- The program centers on individuality, comfort and signature moments, with flexible second-meal timing in Business Class and three meal choices in Economy and Premium Economy.
- Upgrades include higher-quality amenity items, improved textiles and entirely new tableware across all four cabins, plus First Class rose and caviar service and the Avionic signature drink.
- Limited trials are planned on select U.S. routes in 2025 after development that involved roughly 180 employees and about 2,000 customers.
- The broader rollout targets Lufthansa’s 100th anniversary in 2026, and industry commentators say the impact will hinge on execution rather than the early, incremental details shared so far.