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Lucid CEO Apologizes to Gravity Owners, Details Software Fixes as SUV Faces First Recall

Lucid says supply problems are fixed, targeting 18,000 vehicles for 2025.

Overview

  • Interim CEO Marc Winterhoff emailed Gravity owners acknowledging software shortfalls and said version 3.3.20 improves startup behavior, key fob detection, camera stability, navigation reliability and climate control.
  • He outlined a follow‑on update to enhance key fob battery life, blind‑spot camera responsiveness, steering‑wheel button consistency, Bluetooth stability and over‑the‑air reliability, with a new email channel for owner bug reports.
  • Lucid issued the Gravity’s first safety recall covering 66 SUVs built between September 8 and 22 for mislabeled front seat backrest covers that could impair side‑airbag deployment, with about 40% estimated to be affected.
  • Management says three supply setbacks—an incompatible magnet supply, a fire at a major aluminum supplier and a chip shortage—have been resolved, with output reaching about 1,000 vehicles per week in some weeks.
  • With 11 days left in the year, Lucid is pushing to meet its reduced 18,000‑vehicle production goal as U.S. sales estimates rose to 980 in November after 935 in October, while Cox counts just over 300 Gravity sales through Q3.