Overview
- Lucid agreed on Monday, May 25, 2026, to buy back the 2025 Air Touring leased by Jason Fenske and to refund the payments he made during his roughly 11 months with the car.
- Fenske documented recurring software faults that affected doors, cameras, audio, climate control, Apple CarPlay and drive-mode behavior, with one 400-mile trip producing at least eight separate problems.
- Lucid first offered a like-for-like replacement but could not locate an identical vehicle because the Air is low-volume with many option combinations, so it instead offered a separate lease and provided a long-term Gravity loaner.
- The car never left Fenske stranded and had no major mechanical failures, but the steady accumulation of usability failures led him to accept the buyback and full refund.
- Owner forums and Reddit contain corroborating reports of similar software quirks, though the overall incidence across the Lucid fleet is unclear, and the high-profile nature of this case raises reputational pressure that could push Lucid to prioritize software fixes and customer remediation.