Overview

• A posted notice states that hair not washed within the previous day will not be cut, with on-site washing required or the appointment declined.
• The owner told Heute that some clients arrived after up to two weeks without washing, prompting the strict policy.
• Reports reference the Austrian Gewerbeordnung, which allows salons to refuse treatments when hygienic minimums are not met.
• Industry guidance says clean hair lets stylists assess scalp and hair condition accurately, with an exception for full blonding where natural oils can protect the scalp.
• Online responses are largely understanding, and outlets advise washing on the morning of the appointment and avoiding heavy styling products to prevent extra time or costs.