Overview
- The Office of Motor Vehicles closed all customer service centers statewide on Monday and kept them closed Tuesday to complete the cutover from its legacy mainframe to the Drive360 platform.
- The shutdown has halted in-person services at state-run offices and stopped processing by contracted Public Tag Agents and Auto Title Companies for licenses, registrations, titles, and reinstatements.
- Online portals, including expresslane.la.gov and the LA Wallet digital service, were reported down over the prior weekend as part of the multi-day migration and verification work.
- Agency leaders say staff training and additional validation and readiness reviews must finish before offices reopen and they have not given a firm reopening date.
- The Department of Public Safety directs residents to check expresslane.la.gov for updates and asks for patience while it completes what it calls an unprecedented modernization of OMV systems.