Los Angeles Sheriff’s Dispatch System Crashes After New Year’s Eve Glitch

The outdated system failure has forced deputies to rely on radios as the department works on a resolution.

The Los Angeles County Sheriff's Department's computer-aided dispatch (CAD) system crashed on New Year’s Eve, leaving it inoperable as of Thursday.
The issue, attributed to the system’s inability to process the transition to the new year, has required deputies to handle calls manually using radios and paper records.
Officials confirmed that 911 lines and radio communications remain functional, ensuring no interruption to emergency service response.
The department has faced criticism for its outdated technology, with Sheriff Robert Luna prioritizing modernization efforts since taking office in December 2022.
A formal request for proposals to replace the CAD system was issued in mid-2023, but the current status of the upgrade remains unclear.